Download the payment receipt for a recorded customer payment.
1. Find the payment
Open Invoicing → Payments Received. Search by customer or reference and check the date, amount, currency, and type.
Find the individual payment rather than only its invoice.
2. Download the receipt
Open the payment’s row menu and choose Download Receipt.
Download Receipt is separate from invoice preview or download.
3. Check the file
Open the downloaded receipt and compare its customer, amount, date, and reference with the payment. View Payment opens the payment’s read-only details. View Invoice and Download Invoice are separate row-menu actions; use Download Receipt for the receipt.